Privacy Policy

PartsBay SA is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) No. 4 of 2013.

• Name, email, and phone number
• Business name (for suppliers and workshops)
• Delivery address
• Order history
• Payment information — processed securely by PayFast. We never store card details.

• To process orders and coordinate delivery
• To send order confirmations and delivery updates
• To improve the platform and user experience
• To communicate promotions and updates — only with your consent

• SSL encryption for all data in transit
• Secure database with Row Level Security (RLS)
• PayFast PCI-DSS compliant payment processing
• We never sell your data to third parties

• You have the right to access your personal information
• Correct inaccurate information
• Request deletion of your account and data
• Withdraw consent at any time

To request deletion of your account and personal data, email us at privacy@partsbay.co.za or WhatsApp us at 078 272 0904. We will process your request within 7 business days.

We use essential cookies only to keep you logged in and remember your cart. We do not use advertising or tracking cookies.

For any privacy concerns contact privacy@partsbay.co.za